Terms of Service

Acceptance and scope#

These terms are a contract between you and Workforce Intelligence, Inc. ("we", "us"). They cover the Workforce Intelligence connection service and the public documentation site (together, the "Service"). By using the Service you agree to them. If you use it for an organization, you confirm you may bind that organization.

These terms do not cover a customer's own Workforce Intelligence installation. Its operator sets the terms that apply to it.

Who may use the Service#

The Service is for customers' Workforce Intelligence installations and the people those customers authorize to connect accounts through them. The documentation site is open to everyone.

What the Service does#

The connection service lets an installation connect to accounts at the outside services it is set up to use, without registering its own application with each one. When a person starts a connection, we complete the provider's sign-in step and give the result to the installation that asked for it, using a sealed record that is accepted for at most 5 minutes and is deleted when first collected. When an installation asks, we also refresh a connection's tokens. We do not store tokens, and we do not read the content of connected accounts. The Privacy Policy and Data handling and security describe this in detail.

Acceptable use#

You will not:

• abuse, probe or test the security of the Service without our written permission;
• circumvent rate limits, access controls or other protections;
• overload the Service or send traffic meant to degrade it;
• resell, sublicense or provide access to the connection service to anyone other than the customer whose installation uses it;
• use the Service to break the law or the terms of a provider whose account you connect;
• interfere with other people's connections.

The customer's responsibilities#

The customer is responsible for its installation, the people it authorizes, the accounts those people connect and what the installation does with the tokens it receives. The customer keeps the access and refresh tokens it receives secure, and uses them in line with each provider's terms and policies.

Third-party services#

The outside services that an installation connects through the Service are independent of us. Their own terms and privacy policies apply to your accounts with them, and we are not responsible for their services, their decisions to grant, limit or revoke access, or their changes.

Availability and changes#

We run the Service with care, but we do not guarantee any level of uptime or availability unless a separate written agreement with us says otherwise. We can change, limit or discontinue any part of the Service. A Workforce Intelligence installation does not depend on the Service to run: when the Service is unavailable, the installation continues to work and offers its own alternative way to connect accounts.

Rights in the Service and documentation#

We and our licensors own the Service and the documentation. We grant you a limited, non-exclusive, non-transferable right to use the Service as these terms allow and to read and share the documentation for your own use of Workforce Intelligence. You keep all rights in your accounts and data. No other rights are granted.

Disclaimers#

The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

Limitation of liability#

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from the Service. Our total liability for any claim arising from the Service is limited to the greater of the amount you paid us for the Service in the twelve months before the claim and one hundred US dollars. Nothing in these terms limits liability that cannot be limited by law.

Indemnity#

Each party will cover the other for third-party claims, and resulting losses and reasonable costs, that arise from the first party's breach of these terms or violation of law. The party seeking cover gives prompt notice, allows the other to control the defense and cooperates reasonably.

Suspension and termination#

You can stop using the Service at any time. We can suspend or end your access, or an installation's access, at once if you breach these terms, if your use threatens the Service or others, or if the law requires it. Sections that by their nature should continue, including rights in the Service, disclaimers, limits on liability, indemnity and governing law, continue after termination.

Changes to these terms#

We can update these terms. We will change the "Last updated" date, and for a material change we will publish it before it takes effect and change the "Effective" date. Using the Service after a change takes effect means you accept it.

Governing law and venue#

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Disputes are brought in the state and federal courts located in the State of Delaware.

Contact#

Workforce Intelligence, Inc.
1 Seneca St, Floor 24, Buffalo, NY 14203
privacy@workforceintelligence.ai