Approving a request

Answer a Coworker's request to use one of your connected accounts, from the chat or from Settings.

For: Any signed-in user · Last updated

When a Coworker is about to use one of your connected accounts for something you have set to Ask, it stops and waits for you. The request shows in two places: as a card in the conversation, and under Waiting for your OK in Settings.

Only you can answer a request made for your account. Your administrator cannot answer it for you.

Answer from the chat#

The card reads "Your Coworker wants to use" followed by the thing it wants to do and the system, and shows what it would send, such as the title of an issue. Sensitive values are hidden in that preview. When a Coworker wants to send a request that is not one of the system's listed functions, the card reads "Custom request to" followed by the system's own name, for example Microsoft rather than one of its services ("Custom GraphQL request to" for systems that use GraphQL) and shows the method and address, such as POST /repos/x/issues.

Your administrator can also require approval for a few consequential actions a Coworker takes at your request: creating a trigger, or registering or updating a custom connector. The card then reads "Your Coworker wants to" followed by the action, for example "create a trigger". There is no Don't ask again box on these.

  • Select Approve to let it go ahead. The Coworker continues in the same conversation.
  • Select Decline to refuse. The Coworker is told you declined and carries on without it.
  • Tick Don't ask again when I approve before you select Approve to stop being asked for that thing. From then on the Coworker does it without asking. You can change this later under What your Coworkers may do in Settings: choose Ask or Block, or select Use the default.

After you answer, the card shows what you chose: "You approved this.", "You approved this and chose not to be asked again." or "You declined this." A request that nobody answers within seven days reads "This request expired before it was answered." and the Coworker carries on without it.

Answer from Settings#

Open your profile menu and select Settings. Under Waiting for your OK, each request has the same Approve and Decline buttons and the Don't ask again when I approve box. Select Show earlier requests to see what you answered recently, and Hide earlier requests to collapse the list.

The number beside Settings#

A number beside Settings in your profile menu, added into the badge beside your name, counts the requests waiting for you. It disappears when none are. See Navigating the app.