Knowledge bases

Create knowledge bases, add documents and web sources, and control who can use them.

• Browsing and searching Knowledge BasesFind Knowledge Bases, search across their documents, open one, and export it.
• Creating a Knowledge BaseAdd a Knowledge Base, choose its owner, and decide whether Coworkers can use it.
• Adding and editing documentsUpload Word, PDF, Excel, PowerPoint, image and text files, write a document by hand, replace a file, and delete a document.
• Editors and ownershipWho can manage a Knowledge Base, how to add editors, and how to remove a Knowledge Base.
• People-only Knowledge BasesKeep a Knowledge Base for people only, so Coworkers can never read or cite it.
• Team access and TeamLimit who can see a Knowledge Base to certain Teams, and set which Team it belongs to.
• Web sourcesHave a Knowledge Base collect pages from a website and keep them up to date.
• SharePoint sourcesHave a Knowledge Base collect the files and pages of a SharePoint site and keep them up to date.