What your abilities mean
How abilities decide what you can see and do, with a plain-language guide to each one and to supervising a Coworker.
Abilities decide which actions are open to you. An administrator gives you abilities, and you can hold several at once. Everyone also has the basic member access that lets them sign in, chat with Coworkers they can see, and use the pages everyone shares.
When you do not have an ability, the matching button or section is hidden. If you need something you cannot see, ask an administrator.
The abilities#
| Ability | Shown in the team screen as | What it lets you do |
|---|---|---|
admin |
Admin | Manage the company's setup, people and access. Does not include any ability below. |
manage_coworkers |
Manage Coworkers | Hire a Coworker, be chosen as a Coworker's Supervisor, and edit Work Centers on the Map. It does not make you Supervisor of every Coworker; you manage only the Coworkers you supervise, and only while you hold this ability. |
manage_knowledge_bases |
Manage Knowledge Bases | Create Knowledge Bases, and manage the ones you own or are an editor on. |
manage_apps |
Manage Apps | Register Apps and manage any App. |
people_manager |
People manager | See company-wide usage and cost in Governance. |
manage_compensation |
Manage compensation | See and edit rate bands and their assignments on the Compensation tab. |
executive |
Executive (view-only) | See the governance pages across the whole company, and edit the WI Score's Output and Workforce cost, launch survey campaigns, and see the Value tab and edit its rate card. Only people with this ability can do these. Also approve Coworkers that are waiting for approval (never one you proposed yourself). |
auditor |
Auditor | Read and export the organization-wide Audit log, look up the sources behind answers, and see the Team page read-only. |
Admin#
Admins see an Administration view in Settings and manage the company's settings, people, abilities, Teams and organization-wide secrets. Admin covers instance administration only: it does not include any other ability, and an admin can give any ability to anyone. To supervise Coworkers, register Apps, create Knowledge Bases or see company-wide usage, an admin needs Manage Coworkers, Manage Apps, Manage Knowledge Bases or People manager as well. Admins can also approve Coworkers that are waiting for approval, including their own. To reach them, an admin sees the Coworkers page with only its Proposed · awaiting approval list; the rest of the roster still needs Manage Coworkers or Executive.
Manage Coworkers#
Without this ability the Coworkers roster is not available to you unless you are an executive (opening it directly shows "Viewing the Coworker roster requires the Manage Coworkers or Executive ability."), and opening the hiring page directly shows "Hiring a Coworker requires the Manage Coworkers ability. Ask your administrator to grant it." Only people with this ability appear in the Supervisor list while hiring. See Hiring a Coworker.
Executive#
With this ability, or as admin, you can approve a Coworker that is waiting for approval, leave feedback on it, or retire it. As an admin you can approve your own proposals; with only the executive ability you cannot approve a Coworker you proposed yourself. See Proposed Coworkers. The same two abilities decide promotion requests for Coworkers and apps, with the same rule about your own requests. See Advancing a Coworker and retiring it.
Manage Knowledge Bases#
This ability lets you create a Knowledge Base, and you become its owner. It does not give you control over every Knowledge Base in the company: you manage the ones you own or are an editor on.
Manage Apps#
With this ability you see the button to register a new App and can manage any App, including its lifecycle. The App's own Builder can always manage it.
People manager#
This ability lets you see usage and cost for all Teams in Governance; everyone else sees the teams they belong to. It is separate from the Score link, which appears for people with Executive (view-only).
Manage compensation#
This ability opens the Compensation tab in Governance, where you create and edit rate
bands and assign them to Teams and people. The admin ability does not include it: an administrator sees the
tab only after someone grants them Manage compensation or Executive (view-only). See
Compensation.
Auditor#
The Auditor ability is for people in security and compliance. It opens the Audit tab in Governance, where you read and export the record of who did what across the organization, and look up which sources a Coworker was shown when it answered. See The Audit log and Where an answer's sources came from.
It also lets you open Settings, then Team, to see teammates, what each of them can do, and the Teams they belong to. That view is read-only: the invite, role, revoke, erase and Team buttons are hidden.
The ability stands alone. Admin and Executive (view-only) do not include it, and Auditor does not include them. An administrator who needs to read the audit log needs Auditor granted as well.
Executive (view-only)#
Executive (view-only) is for people who oversee the company's use of Coworkers without changing it. It is not part of Admin and does not come with it. With it you can:
- see every Coworker and App, including those in the Interview phase, open their details, and use the Coworkers roster;
- see every Coworker's reviews and the Score page;
- see Usage & cost across all Teams;
- see the Compensation tab, read-only;
- see the Value tab in Governance and edit the rate card behind it;
- edit the Output and Workforce cost figures on the Score page.
You cannot change anything else, and the company's administration settings (Team and invites, single sign-on, providers, API keys, secrets and infrastructure) stay closed to you. You also cannot chat with or export a Coworker you could not otherwise use.
Manage financial inputs#
Executive (view-only) is the ability that lets you save the figures on the Score page and launch the WI Score survey. Seeing the Score page itself needs the same ability, as described in Navigating the app.
Supervising a Coworker#
Each Coworker has at most one named human Supervisor, chosen when it is hired and changeable later. Being named is not enough on its own: a Supervisor has the powers below only while they also hold Manage Coworkers. A named Supervisor who loses that ability can no longer do any of them and is treated like any other person who can reach the Coworker. A Supervisor with Manage Coworkers can:
- change the Coworker's job description, expectations, instructions, model, Knowledge Bases and Team, and reassign or clear its Supervisor;
- advance it through its phases, or retire it;
- record reviews and read its feedback;
- set up triggers;
- choose the secrets it can use, enable or disable connectors for it, and open a terminal on its computer.
Other people can see and chat with a Coworker depending on its phase, as described in The Coworker roster.